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E‑Commerce as a Service

E‑Commerce solution

By providing e‑commerce solution we mean going further than just web‑platfrom construction. As a partner we develop your e‑commerce project after it has been launched

01 Creating e-store Pre-stage Online store web development Content creation and site filling Business processes construction Launch marketing strategy
02 Digital commerce upgrowth Content production and update Marketing and promotion Technical support and product upgrowth Contact center Delivery service
01

Creating online store

Starting from scratch or re-thinking your existing online store — we do it step by step. We minimize the time you need to be involved in the project and only engage you for approving principal decisions along the way.

Pre-stage

The e-commerce goes far beyond the website, so we start with investigating the business model and P&L plan. We project customers and internal users needs and expectations to functional requirements. As the brand`s powerful point of contact the visual concept of the site is also to be properly created and approved on the very beginning. Only afterwards we construct adaptive design based on the concept.

Online store web development

Working simultaneously in teams our developers build frontend and backend parts in order to optimize the time. After the MVP is constructed we start developing administrative system for all the internal users. Next we go to search engine optimization, security configuration incl payment gateways and external services setup (Google Analytics, Facebook pixel, live chat etc). Once everything is done we start automatic testing, alpha testing (performed by our team and your focus group). Getting everything fixed we are ready for beta testing with live clients in real time and minor updates along the way.

Content creation and site filling

In the same time when the site is being developed our studio starts with creating photo and video shooting guidelines that match your brand style and present your products in the best way. Once approved, this set of references and rules will be applied to all content so you won`t need to spend time for approval of every photo or video later. We organize model casting and approve the models for the catalogue shooting. With guidelines and models approved we are ready to start product shooting and retouching of each item that is to be available in e-store. Finally our content managers describe each item and upload the images and info to the site via admin panel.

Business processes construction

It takes strict logistic processes to deliver the right orders in the right time to the customers. We take care of contact center setup that includes recruiting and teaching the team, creating know-how instrutions for all typical cases and creating physical and software workplaces. We write FAQ`s and scripts for the customer managers to guarantee high quality service. Another or priority is minimizing delays and storage space optimisation via stock & delivery workflow setup.

Launch marketing strategy

ITogether with your marketing team or brand-manager we develop marketing strategy for e-shop brand. In the same time we set up analytics and digital tools for transactions tracking, audiences analysis and creating automatic retargeting, product recommendations and notification systems. Then we create content and target audiences for digital marketing campaigns and start teasing and launch marketing activities to interest potential clients of your online store.

Services
month 01
month 02
month 03
month 04
month 05
Gathering information
Signing the contract
Pre-stage
month 01
month 02
month 03
month 04
month 05
Business model and P&L
Establishing functional requirements and tech specifications
Building service architecture and database structure
Creating visual concept
Constructing adaptive design
Online store web development
month 01
month 02
month 03
month 04
month 05
Backend development
Frontend development
Administrative system development
SEO
Security configuration
External services setup
Alpha Testing & Automatic Testing
Beta testing
Content creation & site filling
month 01
month 02
month 03
month 04
month 05
Models casting
Photo & video guideline development
Product shootingt
Retouching and post-production
Content upload
Business processes construction
month 01
month 02
month 03
month 04
month 05
Business and logistics processes optimization
Contact center setup
FAQs & scripts formulation
Stock & delivery workflow setup
Launch marketing strategy
month 01
month 02
month 03
month 04
month 05
Marketing strategy development
Digital marketing & analytics tools setup
Starting the launch marketing digital campaigns
02

Digital commerce upgrowth

After successful testing and launch of online store we switch to long-term partnership of ongoing business processes.

  • Content production and update
  • Marketing and promotion
  • Technical support and product upgrowth
  • Contact center
  • Delivery service
Marketing and promotion

Online store is not the site, it's the convenient way to shop for your customers. So we aim to inform, entertain and keep engaged your offline buyers and new potential audiences. Day to day we bring right people to see your goods via effective digital tools.

Content production
and update

As your product range updates we shoot every new item, fill in the descriptions and upload new content to the online catalogue. This includes photo and video shooting, post-production, short bullet and full multilanguage descriptions of each product.

Contact center

Customer care is a permanent process and we`ve got it under control. We are there for any question 7 days a week via phone, chat, social platforms and messengers.

Delivery service

We perform the essential backstage element of the e-commerce — the delivery. Depending on the geography of your orders we deliver goods via our indoor cars & couriers staff or in partnership with reliable services in the region.

Technical support
and product upgrowth

As your business and the market evolves the e-shop needs to catch up with the amendments. We keep an eye on new solutions and trends in digital retail in order to bring it to you and your customers as soon as possible. And we`re always there to fix anything if necessary.

Content production and update

As your product range updates we shoot every new item, fill in the descriptions and upload new content to the online catalogue. This includes photo and video shooting, post-production, short bullet and full multilanguage descriptions of each product.

Marketing and promotion

Online store is not the site, it's the convenient way to shop for your customers. So we aim to inform, entertain and keep engaged your offline buyers and new potential audiences. Day to day we bring right people to see your goods via effective digital tools.

Technical support and product upgrowth

As your business and the market evolves the e-shop needs to catch up with the amendments. We keep an eye on new solutions and divends in digital retail in order to bring it to you and your customers as soon as possible. And we`re always there to fix anything if necessary.

Contact center

Customer care is a permanent process and we`ve got it under control. We are there for any question 7 days a week via phone, chat, social platforms and messengers.

Delivery service

We perform the essential backstage element of the e-commerce — the delivery. Depending on the geography of your orders we deliver goods via our indoor cars & couriers staff or in partnership with reliable services in the region.

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